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03/14/24 |
Generative AI in Text Channels: Co-Pilots, Chatbots and more! - Future of Contact Centers Special Interest Group
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Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
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10/26/23 |
Large Language Models: ChatGPT in Customer Care - Future of Contact Centers Special Interest Group Meeting
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Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
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07/13/23 |
Sentiment Analysis: Catching Feelings - Future of Contact Centers Special Interest Group Virtual Meeting
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Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
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04/14/23 |
Agent Assist: Hype or Necessity - The Future of Contact Centers Special Interest Group Virtual Meeting
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Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
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01/19/23 |
Omnichannel: What Will It Take to Turn This Goal Into a Reality? - Future of Contact Centers Special Interest Group Virtual Meeting
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Customer Service Focus Area |
CS / Future of Contact Centers Special Interest Group |
Event
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